According to new data from a study from direct marketing agency Epsilon, open email rates increased 18.2% year-over-year, while click rates remained stable year-over-year at 5.9%. I find this very interesting for a number of reasons. It either means email is being written better and more enticing, or marketers are providing more relevant information to more targeted lists.
The study went on to reveal that “the top performers are those taking advantage of lifecycle triggers to send timely, relevant emails,” added Mabley, SVP of strategic and analytic consulting at Epsilon. “These marketers are capturing preferences — both explicit through preference centers and opt-in pages and implicit, such as Web activity, response and engagement activity.”
Ahh, I was right! Why did I think this? Because, I’ve seen the exact same results with my own email list. As, my email headlines become more clever (or more relevant) I see the open rates rise. And, as I focus my content more towards the exact reason (which I’ve surveyed to find out) why people opted into my list (home based business) – again, I see the open rates rise.
Another interesting finding was that the majority of Americans surveyed (87%) use email as their primary communication tool, and 74% of Europeans do the same. Plus, 56% of those who receive permission based emails from retailers do business with those companies. That’s good news for us marketers who base our business around building a list and building a relationship.
So – relevance, relevance, relevance. And, even better if you can use attention grabbing words for your headlines. Onwards and upwards and while you’re at it – Opt-in! : )
Here’s the entire article if you’d like to read more on Epsilon’s study.
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